Experienced Front Desk Manager-Doggy Day Care
Yuppy Puppy Yuppy Puppy Lake Bluff, IL Lake Bluff, IL Full-time Full-time $18 - $21 an hour $18 - $21 an hour 4 days ago 4 days ago 4 days ago MUST HAVE PREVIOUS KENNEL EXPERIENCE We are looking for someone who can work Monday-Friday everyday from 6:
30am-1:
30pm.
Occasional weekend availability is a plus.
The Front Desk Manager's overall responsibility is to ensure that each client has a positive experience at Yuppy Puppy and is excited to bring their dog back for a return visit.
This requires prior experience working with dogs as well as great people, phone and multi-tasking skills.
You must be very outgoing, personable, mature, upbeat, a good listener, a team player, able to stay focused during many interruptions and pay attention to detail and most of all YOU MUST LOVE DOGS.
Weekday shifts are from 6:
30-1:
30pm.
You should be self-directed, needing minimal supervision after initial training.
A knowledge of dog breeds and behavior and prior experience working with dogs is a plus.
DUTIES AND
Responsibilities:
Greet human and canine clients.
Accept and record payments.
Make future reservations for clients.
Organize front desk to prepare for daily checkouts, return of client possessions, and collection of payments.
Answer phones, explain services to new clients, enter reservations into business system, read and respond to camp emails.
Enter and update client information, reservations and payments into the existing business management system.
Close-out front desk ensuring cash and credit card receipts are accurate and totaled at the end of each day.
Work closely with kennel services manager to expedite checkouts and ensure client satisfaction.
You will be cross-trained on kennel attendant duties and dog handling before taking on the front desk associate job.
EDUCATION AND WORK
Experience:
Experience in a relationship-based or repeat-customer service environment preferred.
Hands-on work in dog day care is also a plus.
PHYSICAL REQUIREMENTS:
Ability to stand, walk, stoop, kneel, crouch and climb, as well as manipulate (lift, carry, move) up to 50 pounds Requires good hand-eye coordination and manual dexterity, and visual acuity to use a keyboard, operate equipment, and read information.
Job Type:
Full-time Pay:
$18.
00 - $21.
00 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule:
Monday to Friday Supplemental pay types:
Bonus opportunities Application Question(s):
What makes you a good fit for this job? Education:
High school or equivalent (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
30am-1:
30pm.
Occasional weekend availability is a plus.
The Front Desk Manager's overall responsibility is to ensure that each client has a positive experience at Yuppy Puppy and is excited to bring their dog back for a return visit.
This requires prior experience working with dogs as well as great people, phone and multi-tasking skills.
You must be very outgoing, personable, mature, upbeat, a good listener, a team player, able to stay focused during many interruptions and pay attention to detail and most of all YOU MUST LOVE DOGS.
Weekday shifts are from 6:
30-1:
30pm.
You should be self-directed, needing minimal supervision after initial training.
A knowledge of dog breeds and behavior and prior experience working with dogs is a plus.
DUTIES AND
Responsibilities:
Greet human and canine clients.
Accept and record payments.
Make future reservations for clients.
Organize front desk to prepare for daily checkouts, return of client possessions, and collection of payments.
Answer phones, explain services to new clients, enter reservations into business system, read and respond to camp emails.
Enter and update client information, reservations and payments into the existing business management system.
Close-out front desk ensuring cash and credit card receipts are accurate and totaled at the end of each day.
Work closely with kennel services manager to expedite checkouts and ensure client satisfaction.
You will be cross-trained on kennel attendant duties and dog handling before taking on the front desk associate job.
EDUCATION AND WORK
Experience:
Experience in a relationship-based or repeat-customer service environment preferred.
Hands-on work in dog day care is also a plus.
PHYSICAL REQUIREMENTS:
Ability to stand, walk, stoop, kneel, crouch and climb, as well as manipulate (lift, carry, move) up to 50 pounds Requires good hand-eye coordination and manual dexterity, and visual acuity to use a keyboard, operate equipment, and read information.
Job Type:
Full-time Pay:
$18.
00 - $21.
00 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule:
Monday to Friday Supplemental pay types:
Bonus opportunities Application Question(s):
What makes you a good fit for this job? Education:
High school or equivalent (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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